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Agent module in ICTBroadcast

Oct 8, 2021 | call center

Agents It is the same as the previous extension that any agent can register on some softphone. However, because of the introduction of call center related features, some modification has also been made to this type of the extension. The new features of this extension...

How to Launch ICTBroadcast Predictive Campaign ?

Oct 8, 2021 | predictive dialer

Here you will find out how you can start predictive dialing. The following are steps that should be completed before launching a campaign with predictive dialer capabilities. Steps to launch a campaign (For Admin) Steps required to start a predictive campaign Create...

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