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Unified Communication And ICTBroadcast

Oct 8, 2021 | call center

Unified Communication is an integrated communication system it consists of a wide range of applications and technologies which control a single communication platform. Unified Communication supports real-time communications like Video conferencing, instant messaging,...

ICTBroadcast unified communications autodialer and predictive dialer Version 4.1 released

Oct 8, 2021 | call center

Pleased to announce the release of ICTBroadcast Version 4.1 with the following new features Advance WebRTC based agent panel introduced with call disposition support Click to dial feature added in agent panel IVR Studio transfer app enhanced with action on failed...

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