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How Predictive Dialers Work in 2026: Pacing, Abandonment, and Compliance

Jul 9, 2026 | call center

An operator-tested look at how predictive dialer software paces calls, filters voicemail, and stays under the 3% abandonment cap in 2026.

The 3% Abandoned-Call Rule May Be Changing: What the FCC’s 2026 FNPRM Means for Predictive Dialer Pacing

Jul 4, 2026 | call center

The FCC’s 2026 FNPRM proposes rethinking the 3% abandoned-call cap and the 15-second ring rule. Here’s what could change and how to tune your predictive dialer either way.

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