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Multiple Trunks | Multiple SIP Trunk Support | Multiple VoIP Gateway Support

ICTBroadcast supports multiple trunks at a time. Each campaign can use more than one trunk concurrently. If a trunk is working to full capacity then the remaining trunks will be used as necessary. Learn more about ICTBroadcast

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ICTBroadcast has excellent support for multiple trunks provider/gateways. When you want a system to support more than 1000 concurrent calls, then you really don’t want your trunk to be a bottleneck for you. That is why ICTBroadcast has built-in support for multiple trunks. When a trunk is working to full capacity then another trunk takes over and dials numbers. And this process doesn’t stop here. unless you have all the active trunks consumed to their maximum capacity.

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Your AI Caller Must Now Say It Is a Machine. What Call Center Software Has to Change

Aug 22, 2026 | call center

EU AI Act Article 50 took effect on 2 August 2026 and requires a spoken AI disclosure at the start of a call. Here is what it changes inside a dialer, and why the FCC is heading the same way.

88% of Call Centers Have AI. Only 25% Use It Daily. Here Is What Is In the Way

Aug 9, 2026 | call center

Almost every contact center has bought AI. Only a quarter run it in daily operations. New 2026 research points at the same cause every time, and it is not budget or training. It is that the average team runs 3.9 separate systems and only 3% have them joined up.

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