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ICTBroadcast automated dialling, Using REST based APIs to automate your business process

ICTBroadcast recognize that the modern SME utilizes a wide spectrum of software and web-based applications to facilitate the needs of the business. We also understand the frustration caused by the lack of compatibility between some of these applications and the decrease in efficiency or increase in cost that inflexible software system can cause. For this reason ICTBroadcast uses REST based API to ensure communication and automation between our products and third party applications is a seamless and simple process.

Integration of Android Application with ICTBroadcast

Android application for ICTBroadcast allows to create voice recordings, contact groups and also create and run voice campaigns. A screenshot of the main screen is shown below. User of the ICTBroadcast should have a username and password to be identified as authenticated user. A URL to REST web services of ICTBroadcast is also required. Some of the features and components of the application include settings, campaigns, voice recordings and contacts.

Our journey to stability, quality and performance excellence: ICTBroadcast version 3.0 to 3.4

ICTBroadcast's journey of professionalism, stability and excellence has some remarkable achievements. In this post, we have highlighted some of those achievements from version 3.0 to version 3.4. That journey is not over yet and we are focussed at our mission to become leading broadcasting software in the telecommunication sector. Some of the highlighted features listed in this post are IVR campaign, Advanced graphical reporting, Load balancing and fail-over support, REST APIs, Appointment reminder, resource management GUI, RPM for CentOS 6.x, GUI installation, System-wide configuration and many more.

Powerful Graphical Reports in ICTBroadcast

ICTBroadcast is multi tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting. ICTBroadcast has very powerful feature of real-time graphical reports. These reports can be found in summarized form as well as detailed form. Every campaign has summarized form of the reports with basic statistics and charts. Summarized report then links to each section of detailed report of a campaign. Different types of campaign in ICTBroadcast has different many statistics to show in reports.

Testing Interactive Voice Broadcasting with External Call Center

ICTBroadcast includes advance and complete inbound and outbound Call Center functionalities with power dialing, inbound dialing, dynamic dialing, press 1 and predictive dialing modes also ICTBroadcast offer rest api to integrate with any third party application. ICTBroadcast can also be integrated to work with an External Call Center for further support. Built-in Inbound and Interactive campaigns have all the ingredients of a call center solution. Here we will demonstrate how to Integrate ICTBroadcast with Elastix Call Center module.

Use ICT Broadcast for all of your Telemarketing needs

ICTBroadcast is multi-tenant SMS, Fax and Voice broadcasting, predictive dialer, power dialer software solution. ICTBroadcast uses open source Asterisk communication engine and open source Kannel SMS gateway at back-end . In today’s modern world, changing technologies have completely changed the way that many people live, work and perform basic business functions. Likewise, technology has also changed the way in which people do business and communicate with one another and with loyal customers. Long gone are the days of relying upon a landline telephone or even a fax machine in order to communicate with one another or even to relay information to clients and co-workers.

ICTBroadcast Trial Version Absolutely Free, Unified autodialer software and Voice broadcasting app

ICT Innovations has decided to offer free version of ICTBroadcast with 2 channel for one month!. Yes, that means there will be no one month limitation on ICTBroadcast trial version , a unified auto dialer software and voice broadcasting app . Now just download and install ICTBroadcast and then get a free license for unlimited time. Free trial version is suitable for small and medium businesses (SMBs). This unlimited trial version is actually a perfect opportunity for SMBs to install ICTBroadcast on their premises and discover its features to get maximum benefit out of it.

How to become Internet Telephony Service Provider (ITSP), start offering ICT services and solutions to your customers

ICTBroadcast service provider (SP) edition has all the features of enterprise-grade software application for its customers who want to become Internet Telephony Service Providers (ITSPs) and want to provide their own broadcasting services (such as voice, sms, fax and email) to their customers. ICTBroadcast is multi tenant , scale able, fault-tolerant and secure software and also comes with monitoring, integration, upgrading and support services.

ICTBroadcast Service Provider Edition is business autodialer (B2B) which is complete turnkey solution supporting white-label and other advance features

Version 3.4 of ICTBroadcast with additional features and bug fixes is released

We are pleased to announce that ICTBroadcast Version 3.4 with additional features and bug fixes is released. New release contains features such as VoIP Trunk testing, GUI log managment interface, Hard disk usage graph added into dashboard, Backup module, GUI for AMD configuration, additional summary reports for IVR, AMD and DNC, Improved rpm and installation process, Improved APIs and documentation, Update support added from yum and several bug fixes.

Version 3.3 of ICTBroadcast with additional features and bug fixes is released

We are pleased to announce that ICTBroadcast Version 3.3 with additional features and bug fixes is released. New release contains bug fixes in CDR reports, auto-concurrent channel decrease on low balance, media validation before starting a campaign and REST APIs. Where as new feature addition includes Appointment reminder campaign, message designer for customized voice message, server monitoring support (Monit), Cepstral TTS engine support, Fail-over support, SSL support, Installation GUI for easy installation and RPM release for CentOS 6.x.