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ICTBroadcast Reports , Monitoring and Live Statistics

by admin | Jan 18, 2023 | monitoring, Uncategorized

ICTBroadcast has a very powerful campaign monitoring and reporting feature. Monitoring of a running campaign is very important because it basically allows you to determine if your campaign is working as expected and your target audience is listening to the message...

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Timezone Restriction and Time Slot Calculation in ICTBroadcast

Apr 25, 2022 | monitoring

Area Code/Destinations Timezone Restriction and Time Slot Calculation This new feature protects you from any legal issue, Admin can impose time zone based restriction globally as well as locally means admin can restrict all system users to run campaigns in proper...

Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

Apr 22, 2022 | Uncategorized

##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal - Visit https://your-domain.com/login.php?action=user - login as admin - create extension in...

Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

Apr 22, 2022 | Uncategorized

##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal - Visit https://your-domain.com/login.php?action=user - login as admin - create extension in...

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