Timezone Restriction and Time Slot Calculation in ICTBroadcast

Area Code/Destinations Timezone Restriction and Time Slot Calculation This new feature protects you from any legal issue, Admin can impose time zone based restriction globally as well as locally means admin can restrict all system users to run campaigns in proper...

ICTBroadcast Version 4.3 release, the unified communications auto dialer and call center software

We are pleased to announce the release of new version of unified communications automated dialing and call center software ICTBroadcast Version 4.3 Following are the new additions / features introduced in ICTBroadcast Version 4.3 Three level user account supported....

Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

⚠️ Note: Please configure Gateway / SIP Provider account, add Contact, and Voice Recording before going through these instructions. 1. Create Agent through Admin / User Portal Visit: Admin Login Login as Admin and create an extension: Path: Administration Menu ➔ Agent...

ICTBroadcast How it works

Deployment Scenarios ICTBroadcast platform can be used in the following professional scenarios: 📢 Simple Voice Broadcasting 🤖 Smart Predictive Dialer 🎧 Agent Supported Campaigns 📊 Survey / Polls Campaign 📞 Inbound Voice Campaigns 📱 SMS Broadcasting 📠 Fax Broadcasting...

Advance Inbound / Outbound Call Center Support in ICTBroadcast predictive dialer

Inbound / Outbound AI powered Call Center ICTBroadcast predictive dialer includes complete and AI powered call center functionalities such as inbound call center and outbound call center with power dialer, predictive dialer, press 1 dialer, Robo dialer, dynamic dialer...