• FEATURES
  • PACKAGES
  • ADDONS
  • SUPPORT
  • BLOGS
Book a Demo Buy Now

The Power of Outbound Phone Surveys, Unlocking Valuable Customer Insights

Introduction: In today’s profoundly competitive business landscape, organizations are continually looking for ways to improve client engagement and enhance their understanding of customer needs. One powerful instrument that has stood the test of time is outbound...

Boosting Customer Engagement, Harnessing the Potential of Outbound Phone Surveys

In today’s highly competitive business landscape, organizations are constantly seeking ways to improve customer engagement and enhance their understanding of customer needs. One powerful tool that has stood the test of time is outbound phone surveys. While...

NAVIGATIONS

HOME

FEATURES

PACKAGES

ADDONS

SUPPORT

BLOGS

POSTS

Your AI Caller Must Now Say It Is a Machine. What Call Center Software Has to Change

Aug 22, 2026 | call center

EU AI Act Article 50 took effect on 2 August 2026 and requires a spoken AI disclosure at the start of a call. Here is what it changes inside a dialer, and why the FCC is heading the same way.

88% of Call Centers Have AI. Only 25% Use It Daily. Here Is What Is In the Way

Aug 9, 2026 | call center

Almost every contact center has bought AI. Only a quarter run it in daily operations. New 2026 research points at the same cause every time, and it is not budget or training. It is that the average team runs 3.9 separate systems and only 3% have them joined up.

« Older Entries

ICT Projects

ICTFax

ICTCore

ICTDialer

ICTCrm

ICTContact

ICTSchool

ICTUstad

ICTRoshni

Copyright 2026 | All Rights Reserved

  • Follow
  • Follow
  • Follow
  • Follow
Award 1 Award 2