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ICTBroadcast Reports , Monitoring and Live Statistics

by admin | Jan 18, 2023 | monitoring, Uncategorized

ICTBroadcast has a very powerful campaign monitoring and reporting feature. Monitoring of a running campaign is very important because it basically allows you to determine if your campaign is working as expected and your target audience is listening to the message...

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Forward to agent on answer without playing IVR

Apr 13, 2022 | Uncategorized

Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

Apr 13, 2022 | webrtc

##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal - Visit https://your-domain.com/login.php?action=user - login as admin - create extension in...

ICTBroadcast Server Provide Admin Guide

Apr 12, 2022 | agent-management

ICTBroadcast SP Edition Version: 4Last Updated: 20/08/2019By: ICT broadcastEmail: info@ictbroadcast.com Administration Guide Thank you for purchasing ICTbroadcast. If you have any questions that are beyond the scope of this help file, please feel free to email via...

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