Welcome To ICTBroadcast

Unified Communications, Fax,Voice,SMS and Email Broadcasting Software

ICTBroadcast is multi tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, enterprenuers and Service Providers. ICTBroadcast offers smart auto dialer capabilities. It enables service providers to offer a wide range of broadcasting services to their users. It can be scaled to blast thousands of simultaneous calls using either VoIP or PSTN and fits most voice broadcasting scenarios. It is simple, reliable, poweful and provides a user-friendly web portal for effective and efficient communications management.



ICTBroadcast Enterprise Edition

ICTBroadcast Enterprise Edition is multitenant unified autodialer solution suitable for an organization's personal telemarketing needs like marketing their products, communicating with their employees, managing their sales process and updating their customers with organizations updates. ICTBroadcast is suitable for all kind of business, It also features interactive voice broadcasting , fax broadcasting, SMS messaging , call center integration, campaign management and scheduling. AMD (answering machine detection), DNC (do not call) and much more.

ICTBroadcast Service Provider Edition

ICTBroadcast is fully automated B2B telemarketing software that helps to maximize your business productivity. ICTBroadcast service provider edition is for service providers who can provide their own online service for prospective clients and businesses across the world. Service provider edition is specifically designed for B2B telemarketing.



multi-tenant and multi-campaign

Multi-tenant and Multi-campaign

ICTBroadcast is a web based multi-tenant package that offers separate web portals for Admin and users, and facilitates complete campaign management. Each user can manage, monitor, and run multiple campaigns separately and independently.

unified broadcasting

Unified Broadcasting

ICTBroadcast is a unified communication auto dialer and telemarketing application. It supports bulk SMS marketing, Fax blasting and Voice broadcasting.

monitoring system statistics dashboard

Improved Dashboard

Monitoring system statistics, user campaigns, channel usage, and campaign statistics is fast, efficient, and streamlined. We combined all monitoring needs in one place, allowing Admin to monitor overall system resources, including node, user, and campaign statistics.

call detail report

Campaign Statistics and Reporting

ICTBroadcast has chart based reporting that makes viewing and analyzing a campaign much easier. You can now view the contact
details of those who answered your call, and of those where the call failed (due to Busy, No Answer, Congestion, Unknown error). You can export these contact lists for further processing.

user management

Advanced User Management

ICTBroadcast supports advanced user management features like user switching, balance management, real time billing, live monitoring, and
managing user campaigns. Admin can also manage system
resources in an efficient and easy manner, including assigning or de-assigning extensions and DIDs to users.

survey software

Surveys and Polls

ICTBroadcast offers a survey campaign feature that enables you to run voice-based surveys asking recipients multiple questions, and then creating useful reports from the survey responses. Learn more about ICTBroadcast

ICTBroadcast Auto Dialer software has a survey campaign for telephone surveys and polls. This auto dialer software automatically dials a list of numbers and asks them a set of questions that they can respond to, by using their telephone keypad. You can schedule when to make calls, record your questions using ICTBroadcast voice recording features and run campaign. You can view graphical charts and reports for your survey campaign and analyze recorded responses from your prospects.

live monitoring

Live Monitoring

ICTBroadcast provides a complete monitoring system. Admin can monitor active users load, live calls and gateway loads, as well as system and campaign statistics.

ivr campaign

Improved Web-based IVR Designer

ICTBroadcast is bundled with a web-based IVR Designer enabling you to design your custom IVR menus as you choose, with our simple Drag and Drop feature. ICTBroadcast then plays these IVRs to your customers.

contact management

Contacts Management

ICTBroadcast boasts an excellent contact management and filtering system. You can categorize and manage contacts destination-wise, filter duplicate and invalid contacts, and also import contacts from external files in CSV format.

scheduling

Scheduling

You can schedule campaigns and can set a campaign to start and stop on a particular date, or time, as well as setting days of the week. Campaigns will automatically start and stop on the specified day and time.

call center software

External Call Center

ICTBroadcast includes basic call center functionalities and can be integrated to work with an external call center for further support.