ICTBroadcast Admin Portal Documentation

  1. Overview ICTBroadcast is multi-tenant Voice, SMS & Fax broadcasting software solution for SMB’s and Service Providers. ICTBroadcast has smart autodialer and smart predictive dialer capabilities. It enables service providers to offer broadcasting...

ICTBroadcast IVR Designer /IVR Studio / interactive Call flow Builder tutorial

This tutorial will show you how to build custom IVR / call flows using ICTBroadcast’s Interactives call flow builder called IVR Designer. This Call flow builder / IVR Designer will be used to create simple IVR to more complex custom IVR’s using simple drag...

How to setup billing/rate plan in ICTBroadcast?

ICTBroadcast has an integrated billing system and allows real-time control of calls and campaigns according to available funds. To set billing/rate-plan following steps are listed below: Add Regions There is a list of regions available in the system if you need to add...

Modify Running Campaign | Change Custom Caller ID, Max Call Duration, Campaign Schedule

You can stop, start, edit, and modify a running campaign more easily than ever before. ICTBroadcast also offers an “Edit as New” feature to create new campaigns from already completed campaigns. Learn more about ICTBroadcast This feature allows you to...

ICTBroadcast How it works

Deployment Scenarios ICTBroadcast platform can be used in the following professional scenarios: 📢 Simple Voice Broadcasting 🤖 Smart Predictive Dialer 🎧 Agent Supported Campaigns 📊 Survey / Polls Campaign 📞 Inbound Voice Campaigns 📱 SMS Broadcasting 📠 Fax Broadcasting...