Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal – Visit https://your-domain.com/login.php?action=user – login as admin –...

Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal – Visit https://your-domain.com/login.php?action=user – login as admin –...

How to add a new Rates – Video Tutorial

ICTBroadcast Version 4.3 release, the unified communications auto dialer and call center software

We are pleased to announce the release of new version of unified communications automated dialing and call center software ICTBroadcast Version 4.3 Following are the new additions / features introduced in ICTBroadcast Version 4.3 Three level user account supported....

ICTBroadcast automated dialer, Using REST based APIs to automate your business process

ICTBroadcast uses REST based API to ensure communication and automation between our products and third party applications is a seamless and simple process. Customers can make the most of third party applications without compromising the quality of service ICTBroadcast...