ICTBroadcast advance predictive dialer with unified communication support is a performance and productivity accelerating call center software that provides multiple services in a single product. The advanced predictive dialer is an extremely powerful tool for...
Auto dialer is a software that is capable of calling thousand of calls from a contact list or database .It is also called automatic dialer. Using a software and a modem a computer can be programmed automatically to dial a list of numbers. Auto dialers not only dial...
Trunk Troubleshooting Guide If your Trunk is successfully configured but calls are still failing, please confirm the following parameters: 1. Caller ID Does your gateway or provider impose a specific Caller ID format or require a fixed number? If yes, ensure it...
Tokens are variables that replace their value dynamically while the campaign is running. Tokens have predefined way to use. IVR applications, SMS messages, and Email templates allows you to enter or select tokens. Learn more about ICTBroadcast ICTBroadcast has a...
Where ICTBroadcast offers us many brilliant features, running multiple campaigns is one of the most likeable feature. You can run more than one campaign and save your time. The first step for this is to Set up the campaigns. You need to login to your your account and...
