ICTBroadcast has a very powerful campaign monitoring and reporting feature. Monitoring of a running campaign is very important because it basically allows you to determine if your campaign is working as expected and your target audience is listening to the message...
The format of the external file needs to be in CSV (comma seperated values) format as show below “923330000000”,”First Name”,”Last name”,”email@domain.com”,”address”, “custome value...
Destination based timezone restriction To read more about ICTBroadcast timezone restriction visit Timezone based contact calling By default, ICTBroadcast allows timezone-based restriction on outbound calls/campaigns. Users are allowed to make outbound calls during the...
VoIP VoIP or Voice over Internet Protocol is a modern communication method that enables to make of phone calls by using an internet connection instead of using analog telephone lines. Usually, VoIP allows you to call those who received the calls on the internet. By...
First Of All Navigate to Messages => IVR => New IVR Enter Your IVR Name How to use Custom Token In Text to Speech (TTS) Application in IVR? 1. Create New IVR => Drag and drop TTS Application to Drawing Area. 2. In the popup window, write the custom token that...
