Predictive Dialer ICTBroadcast is the best predictive dialer for call centers In this document, we have discussed that how we have implemented the predictive dialer capability in ICTBroadcast. while implementing predictive dialing behavior we faced two questions. How...
ICTBroadcast’s journey of professionalism, stability, and excellence has some remarkable achievements. In this post, we have highlighted some of those achievements from version 3.0 to version 3.4. That journey is not over yet and we are focused on our mission to...
ICTBroadcast software offers ultimate flexibility to telemarketing companies and any businesses that handle large numbers of calls. Customers benefit from exciting opportunities to maximize resources by launching targeted campaigns, enhanced by features including...
ICTBroadcast provides a complete route and rate management system. You can manage destinations, configure routes, and set destinations rates and tariffs. Learn more about how the ICTBroadcast Rating and Routing system works. Following are two important functions of...
Recently ICT Innovations released Integration addon, Integration addon enable ICTBroadcast admin/user to configure campaigns to post or send call-related events to remote systems / third party applications also called push call status/webhook notifications....
