ICTBroadcast also supports inbound campaigns that allow inward calling to a supplied DID number. Whenever there is an incoming call received, ICTBroadcast plays an IVR or recorded message (optionally), and on keypress, ICTBroadcast forwards interested callers to Live...
ICTBroadcast features to advance and complete call center functionality however it supports both inbound and outbound calling with different auto-dialing modes like power dialing, predictive dialing, press 1 support, and dynamic dialing through REST API also...
A WebPhone is a WebRTC based phone that allows agents to accept incoming and make outbound calls using their browsers without any external hardware or software. ICTBroadcast provides integrated WebPhone for Agents. ICT Broadcast has a webphone with incredible features...
ICTBroadcast is a web-based unified communication autodialer and telemarketing software. It features a predictive dialer, power dialer, and auto dialing functionality. It supports bulk SMS marketing, Fax blasting, and Voice broadcasting. ICTBroadcast offers smart...
Dynamic Dialer / Permanent Mode of communications Dynamic / Permanent mode requires REST API’s. With this mode activated, campaign always remains in listening mode, It accepts contact number from external application / CRM using Rest API in real-time and add...
