Improved Web-based IVR Designer | IVR Studio in ICTBroadcast

IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...

How to set up Integration Campiagn

Integration Campaign can be implemented in a number of fields. To read in detail you can visit Integration Campaign To prepare and use Integration campaigns a user has to complete the following steps. Create Contact List Create recordings Create campaign Reporting For...

Custom Token and Personal Communications

How personalize communication helps you in business : custom tokens are variable that replace their value dynamically during campaign running. IVR Applications, SMS messages and email templates allow user to enter or select tokens. Custom tokens are powerful part of...