Live Monitoring | Real time billing reporting

Effective communication campaigns demand more than just placing calls. They require visibility, control, and measurable insights. ICTBroadcast provides a complete call-tracking and monitoring system that enables administrators to supervise operations in real time...

Improved Web-based IVR Designer | IVR Studio in ICTBroadcast

IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...