When managing a business, there are many software options to choose from. Two popular options are call center software and help desk software. While both options can be beneficial, there are some key differences between the two. Here’s a look at the key differences...
Mostly on the market, there are several call center software that includes more than six different kinds of these technologies. Not to mention the variety of call center software solutions that interface with the numerous software tools. Businesses have utilized call...
HubsSpot CRM Create your account in hubspot crm or you can also login using your google account. Add Contacts Select Contacts => Contacts from menu. Select Create contact button from right side Create contact form will be open then enter value in fields and click...
STIR/SHAKEN is a network of interconnected standards. Security Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using Standard Keys (SHAKEN) are acronyms for the established standards. Caller ID would have to be verified as...
ICTBroadcast is a mulit-tenant autodialer that can send thousands of voice messages, text messages, email, and fax simultaneously through campaigns. All this data is transmitted when Trunks is configured in ICTBroadcast. Kannel gateway and SMPP protocol are used in...
ICTBroadcast and WHMCS Integration ICTBroadcast WHMCS module integrates WHMCS and ICTBroadcast SP Edition and adds complete ecommerce functionality in ICTBroadcast setup. ICTBroadcast WHMCS module will automate business processes and it will automate client account...
