Addons are modules that will extend/add new features to existing ICTBroadcast installation. You can fax and voice broadcast without buying any additional addon but for Email, SMS, Appointment, Inbound and Survey support you have to buy additional modules. Read more...
ICTBroadcast Version 4.3 release, the unified communications auto dialer and call center software We are pleased to announce the release of new version of unified communications automated dialing and call center software ICTBroadcast Version 4.3 Following are the new...
The cloud call center is also known as hosted call center, virtual call center, and call center as a service. It is hosted on a cloud rather than on a host site. It is a network-based solution, provider of the call center takes all headache of equipment, maintenance...
ICTBroadcast is in one marketing software solution. It is suitable for individual, small, medium, and large types of organizations. It enables individuals and organizations to utilize personalized communication by using strong custom tokens in the...
Inbound telemarketing is also known as soft calling is refers to calls made by consumers to the business for assistance, or we can say that call centers that take incoming calls from customers. In inbound telemarketing, campaign agents wait for the calls to come in....