ICTBroadcast has an integrated billing system and allows real-time control of calls and campaigns according to available funds. To set billing/rate-plan following steps are listed below: Add Regions There is a list of regions available in the system if you need to add...
You can stop, start, edit, and modify a running campaign more easily than ever before. ICTBroadcast also offers an “Edit as New” feature to create new campaigns from already completed campaigns. Learn more about ICTBroadcast This feature allows you to...
Deployment Scenarios ICTBroadcast platform can be used in the following professional scenarios: 📢 Simple Voice Broadcasting 🤖 Smart Predictive Dialer 🎧 Agent Supported Campaigns 📊 Survey / Polls Campaign 📞 Inbound Voice Campaigns 📱 SMS Broadcasting 📠Fax Broadcasting...
ICTBroadcast advance predictive dialer with unified communication support is a performance and productivity accelerating call center software that provides multiple services in a single product. The advanced predictive dialer is an extremely powerful tool for...
Auto dialer is a software that is capable of calling thousand of calls from a contact list or database .It is also called automatic dialer. Using a software and a modem a computer can be programmed automatically to dial a list of numbers. Auto dialers not only dial...
Trunk Troubleshooting Guide If your Trunk is successfully configured but calls are still failing, please confirm the following parameters: 1. Caller ID Does your gateway or provider impose a specific Caller ID format or require a fixed number? If yes, ensure it...
