ICTBroadcast SP Edition Now Includes REST API at No Extra Cost

TL;DRICTBroadcast SP Edition now ships with the REST API included by default.The REST API is no longer sold as a separate paid addon.Existing SP Edition customers get full API access at no extra cost — nothing to install.Build CRM integrations, custom dashboards, and...

Top Call Center Software to Boost Customer Service in 2026

The best call center software helps your team handle more calls with less effort by routing each caller to the right agent, automating repetitive dialing, and giving supervisors live data to act on. This guide walks through what to look for in 2026 and five platforms...

AI Powered Auto Dialer Software | ICTBroadcast

Your agents spend nearly half their outbound shift waiting. Listening to rings, navigating voicemail prompts, handling busy signals. The calls that actually connect to a live human? Those might account for 40 minutes out of every hour on the phone. Traditional auto...