ICTBroadcast: Advanced Voice Broadcasting Application ICTBroadcast is an advanced voice broadcasting application that supports multiple dialing modes such as predictive dialing, progressive dialing, auto dialing, power dialing, preview, and manual dialing. It also...
Contact Lists can be prepared using the following methods 1. Manually adding contacts First, you need to add a contact group Click Contacts ==> Contact Group ==> Add new groupEnter name of group and select desired regions, countries and destinationsClick Save...
One of the most indispensable telemarketing services, the Press 1 Campaign suits all businesses that need to contact a target list. Press-1 Campaign is also known as Interactive voice broadcasting. Simple to set up, and simple to run. Press-1 Campaign calls a contact...
Inbound / Outbound AI powered Call Center ICTBroadcast predictive dialer includes complete and AI powered call center functionalities such as inbound call center and outbound call center with power dialer, predictive dialer, press 1 dialer, Robo dialer, dynamic dialer...
There are the following four agents’ performance/evaluation reports, that can be used by user/admin to check / monitor system progress. Queue Statistics: Live statistics about queues Live Statistics: Live statistics about agents Agent Statistics : Agent activity...
A WebPhone is a WebRTC based phone that allows agents to accept incoming and make outbound calls using their browsers without any external hardware or software. ICTBroadcast provides integrated WebPhone for Agents. ICT Broadcast has a webphone with incredible features...
