Improved call Survey Reporting and results

ICTBroadcast has a survey campaign for telephone surveys and polls that automatically dials a list of numbers and when a call is answered it asks the call recipients a set of questions that they respond to by using their telephone keypad. ICTBroadcast comes with very...

Improved Web-based IVR Designer | IVR Studio in ICTBroadcast

IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...

Custom Token and Personal Communications

How personalize communication helps you in business : custom tokens are variable that replace their value dynamically during campaign running. IVR Applications, SMS messages and email templates allow user to enter or select tokens. Custom tokens are powerful part of...