How ICTBroadcast Predictive dialler works

ICTBroadcast released predictive dialing support in year 2019 and it was needed to efficiently use the broadcasting and communications technologies , With predictive dialing mode set, ICTBroadcast automatically predict and dial required number of concurrent calls to...

How to Launch ICTBroadcast Predictive Campaign ?

Here you will find out how you can start predictive dialing. The following are steps that should be completed before launching a campaign with predictive dialer capabilities. Steps to launch a campaign (For Admin) Steps required to start a predictive campaign Create...

Advantages of Predictive Dialer in Call Center Industry

Predictive dialers always increase agent efficiency. Dropping time can indeed be expensive when it comes to both sales and customer service. Fortunately, call centers are empowered, through automated technology, with a predictive dialing solution. To originate calls...

What is a Predictive Dialer and how it works?

You’re wasting precious time, money, and effort if your agents are still manually dialing numbers from a list. Nowadays, the power of a predictive caller relies on customer service call centers, debt collection teams, sales teams, market research firms, and...