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When a survey campaign start it asks a number of questions from the customer that they can respond to by using their telephone keypad?

Nov 6, 2021 | call center

Inbound survey campaigns, campaigns start and keep running in listening mode whenever a customer calls, survey campaign gets activated itself and start playing the pre-configured recordings/questions and saves the customer responses accordingly and prepare reports for...

What are ICTBroadcast Software edition available ?

Nov 6, 2021 | call center

ICTBRoadcast software is available in following editions 1. ICTBroadcast Enterprise Edition ICTBRoadcast Enterprise Edition is suitable for SMBs and Enterprisers with multiple users of system for their own telemarketing and mass communications needs like mass...

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