Trunk Troubleshooting Guide If your Trunk is successfully configured but calls are still failing, please confirm the following parameters: 1. Caller ID Does your gateway or provider impose a specific Caller ID format or require a fixed number? If yes, ensure it...
Tokens are variables that replace their value dynamically while the campaign is running. Tokens have predefined way to use. IVR applications, SMS messages, and Email templates allows you to enter or select tokens. Learn more about ICTBroadcast ICTBroadcast has a...
Where ICTBroadcast offers us many brilliant features, running multiple campaigns is one of the most likeable feature. You can run more than one campaign and save your time. The first step for this is to Set up the campaigns. You need to login to your your account and...
Recording Studio ============ DIDs Administration ============== 1. Add new DID’s 2. Select [System] as “Assigned to” and select [Recording Studio] against “usage” and save it 3.Publish these DID at your website or Email these DID’s...
By default ICTBroadcast is configured on international prefix format. So admin don’t have to do anything if he/she wants to use international prefixes. All the regions, countries and destinations are already created. However, If admin decides to use ICTBroadcast...
