How to prepare Telephone Number List / Contact list

Contact Lists can be prepared using the following methods 1. Manually adding contacts First, you need to add a contact group Click Contacts ==> Contact Group ==> Add new groupEnter name of group and select desired regions, countries and destinationsClick Save...

How to use WebRTC Phone for Agents in Interactive / Press 1 campaign

A WebPhone is a WebRTC based phone that allows agents to accept incoming and make outbound calls using their browsers without any external hardware or software. ICTBroadcast provides integrated WebPhone for Agents. ICT Broadcast has a webphone with incredible features...