Successful automated campaigns are not just about dialing numbers. They are about reaching customers at the right time. ICTBroadcast provides a powerful and flexible campaign scheduling system that allows users to define exactly when campaigns should start, pause,...
A CRM (Custom Relationship Management) is the software that helps you to track all customer information and interactions in one location to follow more leads. ICTBroadcast is a system that can seamlessly integrate CTI with CRM. It brings all this information into one...
ICT Broadcast has different broadcasting campaigns each targeting your telemarketing needs. These broadcasting campaigns make it a complete unified broadcasting platform Management of Campaigns is this much easy than having only basic knowledge of the computer one can...
Campaign Statistics and Reporting | Call Detail Report (CDR ) ICTBroadcast offers chart-based reporting that makes it easy to view and analyze campaign performance. Users can see detailed contact information for those who answered calls, as well as for calls that...
ICTBroadcast is a web-based multi-tenant package that provides a user panel and an admin panel and both can perform various operations. A user can manage his contacts, manage voice recordings, manage fax documents, make payments, view his/her balance, and view call...