BLOGS
CRM Integration with CTI | ICTBroadcast AI Powered Auto dialer and CRM Integration | CRM integration with Voip
A CRM (Customer Relationship Management) is the software that helps you to track all customer information and interactions in one location to follow more leads. ICTBroadcast is an AI powered auto dialer and call center software that can seamlessly integrate with any...
ID chiamante personalizzato con nome personalizzato
ICTBroadcast consente al suo utente di impostare un ID chiamante personalizzato che modifica l'ID chiamante in uscita in base alla destinazione. Ciò consente agli utenti di essere identificati come se stessero componendo dai loro telefoni personali. Questo potrebbe...
Automated Telemarketing Software with Outbound IVR studio | IVR Designer
Telemarketing software is a method of Call Center tool that helps the company meet consumers, generate leads, convert and drive sales of telephone calls, text messages, chats, video calls, emails, etc. Simply saying, it is the software that enables businesses to...
How to prepare Voice Recordings or audio messages to be used in Voice broadcasting or IVR ?
How to prepare Voice Recordings or audio messages to be used in Voice broadcasting or IVR or auto-dialing? Telephony applications require audio or voice recordings in 8khz frequency therefore there is often query how to prepare or create these voice message / audio...
Improved Web-based IVR Designer | IVR Studio in ICTBroadcast
IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...
Voice calling based Surveys & Polls | Automatic Phone survey Software
An ideal customer survey voice would provide a business-wide platform for gathering, evaluating, and acting on feedback. The great news is, the customer's voice affects the entire company, including every unit and every department working together to solve customer...
WebRTC configuration in ICTBraodcast, setting up SSL Certificates
WebRTC configuration for ICTBroadcast ===================================== To enable WebRTC support over WSS (secure port) in ICTBroadcast we have to install SSL / TLS certificates. following is a guide to setup lets encrypt certificates for Asterisk which is free...
Fax Broadcasting Software | Fax Marketing Software | Fax Auto dialer software
What a Fax Broadcasting Software Do Advance fax broadcasting software allows users to send mass faxes to their contacts/customers online without using any fax machines or hardware. Users upload their fax document and list of contact fax numbers into the software and...
How To perform bluk faxing | Fax Broadcasting
Looking for a Fax-Broadcasting Platform? Click here, only 2 cents per page How To perform Fax Broadcasting - Marketing Automation Solution Fax broadcasting is an old method of marketing. It is a direct method of communication between organizations. It is an easy and...
How to use Voice Broadcasting | Voice broadcasting system | Voice broadcasting software
Voice broadcasting is a more advanced and powerful approach when compared to Email, Fax, SMS, or other marketing technologies, Voice broadcasting is real-time communication technology and directly engages the customer while other communications technologies do not...
Ringless Voicemail / RVM Drop for Automated Telemarketing
Ringless voicemail or RVM is a communication technique that allows marketing and broadcasting agencies to deliver their message directly into prospects' voicemail boxes without disturbing or even ringing their phones. Generally, it is considered a lawful method of...
White Label and Multi tenant Auto Dialer Software
White-label software is standard products manufactured for many different businesses by a third-party supplier and rebranded. The company which sells the white-label software will put on it their logo and trademarks on software. ICTBroadcast Auto Dialer White Label...
Voice Broadcasting Application | Voice Broadcasting software
ICTBroadcast: Advanced Voice Broadcasting Application ICTBroadcast is an advanced voice broadcasting application that supports multiple dialing modes such as predictive dialing, progressive dialing, auto dialing, power dialing, preview, and manual dialing. It also...
How to prepare Telephone Number List / Contact list
Contact Lists can be prepared using the following methods 1. Manually adding contacts First, you need to add a contact group Click Contacts ==> Contact Group ==> Add new groupEnter name of group and select desired regions, countries and destinationsClick Save...
Open Source Asterisk AI Powered Auto Dialer, Predictive dialer , Power dialer and fax blasting software
OPEN SOURCE ASTERISK BASED AUTO DIALER, PREDICTIVE DIALER , POWER DIALER AND FAX BLASTING SOFTWARE
Press 1 Campaign | Press 1 Autodialer | Interactive Voice Broadcasting | IVR Campaign
One of the most indispensable telemarketing services, the Press 1 Campaign suits all businesses that need to contact a target list. Press-1 Campaign is also known as Interactive voice broadcasting. Simple to set up, and simple to run. Press-1 Campaign calls a contact...
Advance Inbound / Outbound Call Center Support in ICTBroadcast predictive dialer
Inbound / Outbound AI powered Call Center ICTBroadcast predictive dialer includes complete and AI powered call center functionalities such as inbound call center and outbound call center with power dialer, predictive dialer, press 1 dialer, Robo dialer, dynamic dialer...
How to use WebRTC Phone for Agents in Interactive / Press 1 campaign
A WebPhone is a WebRTC based phone that allows agents to accept incoming and make outbound calls using their browsers without any external hardware or software. ICTBroadcast provides integrated WebPhone for Agents. ICT Broadcast has a webphone with incredible features...
ICTBroadcast, Agent performance / Agent evaluation reports, and related terms explained
There are the following four agents' performance/evaluation reports, that can be used by user/admin to check / monitor system progress. Queue Statistics: Live statistics about queues Live Statistics: Live statistics about agents Agent Statistics : Agent activity logs...
How to use WebRTC Phone for Agents in Interactive / Press 1 campaign
A WebPhone is a WebRTC based phone that allows agents to accept incoming and make outbound calls using their browsers without any external hardware or software. ICTBroadcast provides integrated WebPhone for Agents. ICT Broadcast has a webphone with incredible features...