BLOGS
Revolutionize Your Call Center Operations with Asterisk Auto Dialer Software
In today's competitive business environment, effective call center operations are essential for providing outstanding customer service and boosting sales. One tool that has greatly enhanced call center efficiency is Asterisk auto dialer software. This article delves...
Enhancing Sales Effectiveness with Preview Dialer, a Revolutionary Tool
In today's fast-paced business environment, where every second counts, maximizing sales efficiency is crucial for success. Sales teams are constantly seeking innovative solutions to streamline their processes, enhance productivity, and increase conversion rates. One...
Improve Your VoIP communication efficiency by utilizing the capabilities of ICTBroadcast Auto dialer Software
Are you tired of manually dialing numbers and wasting precious time in your VoIP communication efforts? Look no further than ICTBroadcast Auto Dialer Software. With its powerful features and advanced automation capabilities, it allows you to streamline your VoIP...
ICTBroadcast vs ICTContact: Commercial Open Source Call Center and Auto Dialer Software Compared
Pick ICTBroadcast when automation does the talking: telemarketing at scale, auto dialer campaigns, and mass notifications. Pick ICTContact when live agents drive your business: contact centers, call centers, and CRM driven sales teams. Both are commercial open source...
Increase Your Productivity with a Progressive Dialer, A Thorough Handbook
A progressive dialer is a software application that can help businesses increase their efficiency by automating the process of making and managing phone calls. Progressive dialers work by automatically dialing phone numbers, then connecting the call to an available...
User Guide For Agent to Agent & Agent Group Chat Communication in ICTBroadcast
Following is the procedure and step by step guide for Agent to Agent and group chat communication in ICTBroadcast. Steps for Create Agent: Login to ictbroadcast as admin open the navigation menu and select the main menu “Administration” select the sub menu...
Call Center Evolution, Embrace ICTbroadcast Auto Dialer for Enhanced Efficiency
Experience the streamlined VoIP communication you've been seeking with ICTBroadcast Auto Dialer Software. Say farewell to manual dialing and welcome efficiency into your operations. Save valuable time and enhance productivity through its advanced features and...
Configuration GUIDE FOR MESSAGING (Ejabberd) INTEGRATION WITH ICTBROADCAST
Steps ejabber install ( try to find an centos 7 and 8 RPM for eJabber) and install it instructions and steps to add a domain name in eJabber server instructions to add new users/chat account into eJabber for specific domain Firewall settings, i.e port requirements...
Configuration GUIDE FOR WHATSAPP INTEGRATION WITH ICTBROADCAST
Get Started : Creating a Permanent Access Token Fortunately, the Meta for Developers platform makes this easy. All you need to do is add a System User to your business account to obtain an access token you can use to continue accessing the API. To create a system...
User guide for Messaging Integration with ICTBroadcast
Following is the procedure and step by step guide for Messaging Integrationwith Broadcast. Steps for Messaging Integration in ICTBroacast: First of all we will add the configuration of ejabberd in ictbroadcast web interface. Login to ictbroadcast system via admin/user...
User guide for whatsapp integration with ICTBroadcast
Following is the procedure and step by step guide for whatsapp integration with ICTBroadcast auto dialer software. Steps for Whatsapp configuration in ICTBroacast: First of all we will add the configuration of Whatsapp in ictbroadcast web interface. Login to...
The Power of Personalized Omnichannel Communication Experiences with ICTBroadcast | ICTBroadcast with Omnichannel Communication
In today's competitive business landscape, personalized omnichannel communication has become essential for enterprises looking to connect with their audience on a deeper level and drive meaningful engagement. ICTBroadcast stands at the forefront of this revolution,...
Beyond Multichannel, Why Businesses Need an Omnichannel Communication Strategy
In today's dynamic digital landscape, customers are no longer passive recipients of information. They're empowered researchers, comparison-shopping wizards, and social media-savvy brand advocates (or critics) – all rolled into one. This hyper-connected consumer...
ICTBroadcast event addition and date and time restrictions on user to run campaigns
Introducing the latest enhancement to ICTBroadcast – the innovative Event Addition feature coupled with advanced Date and Time Restrictions, revolutionizing the way users manage and execute their campaigns. In an era where communication is dynamic and diverse,...
Real time testing of 1000 Concurrent Fax calls with open source Asterisk | Asterisk dimensioning ICTBroadcast Enterprise Edition.
Introduction to Fax Broadcasting: Recently we tested 1000 Fax concurrent calls on single node with ICTBroadcast Enteprise Edition which uses open source Asterisk communications engine at back end. Voice broadcasting is prohibed in most countries and if it is allowed...
ICTBroadcast SP Edition Admin Configuration Guide
1: Overview: ICTBroadcast SP Edition is white label, multi-tenant and unified communications blended call center and auto dialer software supporting Voice, SMS; Fax and Email communication technologies suitable for Enterprises, carriers and Internet Telephony Service...
ICTBroadcast Enterprise Edition Admin Configuration Guide
Overview ICTBroadcast is multi-tenant Voice, SMS & Fax broadcasting software solution for SMB’s and Service Providers. ICTBroadcast has smart autodialer and smart predictive dialer capabilities. It enables service providers to offer broadcasting services to their...
Great Offer! ICTBroadcast, Absolutely Auto dialer and Call Centre Software Licenses
We are pleased to offer absolutely licenses of ICTBroadcast Enterprise Edition up to 50 concurrent calls / channels licenses. The auto dialer and call centre licenses are full licenses of ICTBroadcast Enterprise Edition ICTBroadcast is multi tenant auto dialer...
ICTBroadcast Enterprise Version 6.0 Released, The Best Unified Auto dialer and Call Center Software
Recently ICTInnovations released the ICTBroadcast Enterprise Edition version 6.0. ICTBroadcast is advanced unified Auto dialer and Call Center Software having Multitenant and Multi-service billing management Support. Following are the new features and Addon...
ICTBroadcast SP Version 6.2 Released, The Best Unified Auto dialer and Call Center Software
Recently ICTInnovations released the ICTBroadcast Service Procvider version 6.2. ICTBroadcast is advanced unified Auto dialer and Call Center Software having Multitenant and Multi-service billing management Support. Following are the new features and Addon introduced...