Advantages of Predictive Dialer in Call Center Industry 

Predictive dialers always increase agent efficiency. Dropping time can indeed be expensive when it comes to both sales and customer service. Fortunately, call centers are empowered, through automated technology, with a predictive dialing solution. To originate calls at efficient times while sorting out hurdles such as answering and fax machines, busy signals, and disconnected calls automatically. Consequently, a predictive dialer can fuel productivity, sales, and customer satisfaction while lowering costs.

ICTBroadast Version 4.1, Advance call center software for your needs

Even in today's digital world, when reaching out to customer service, clients often prefer phone help. The immediacy and familiarity of talking to a real human being on the phone create trust between a client and a customer service agent. But, for many growing businesses, handling phone support can be a major challenge. Although it's also a fantastic way to help customers, phone support is often the most effective way to help customers.

ICTBroadcast Enterprise Life Time License For USD 20 Only

Complete Call center & Telemarketing Software for USD 20

We are offering a huge discount on all one-time ICTBroadcast License with the latest auto dialing features such as WebRTC based web phone for agents, IVR Studio, SMS, Email, Fax, and Voice-based auto dialer and predictive dialer scenarios.

We also offer up to 37% discount on ICTBroadcast Service Provider Edition time licenses and related addons

ICTBroadcast integration with remote applications | webhook notifications | push call status

Recently ICT Innovations released Integration addon, Integration addon enable ICTBroadcast admin/user to configure campaigns to post or send call-related events to remote systems / third party applications also called push call status/webhook notifications. ICTBroadcast can use 3rd party APIs to communicate with remote systems.