ICTBroadcast does support automatic call recording for all types of voice broadcasting and telemarketing campaigns including, inbound z, press 1 campaign, agent campaign, and other types of telemarketing campaigns. Admin can retrieve/export all call recording data...
If you are looking for Predictive Dialer, auto dialer, Power Dialer, Telemarketing software, and Call Center application, then you are at the right place. ICTBroadcast is a software solution for telemarketing, lead generation, business development, sales, and...
Destination based timezone restriction To read more about ICTBroadcast timezone restriction visit Timezone based contact calling By default, ICTBroadcast allows timezone-based restriction on outbound calls/campaigns. Users are allowed to make outbound calls during the...
Continuous changes in the world of technology are not a new thing. The sales and marketing strategies of many companies are also positively affected by technology. The auto dialer software is a very important invention of technology. Autodialer software has made the...
Survey Campaign ICTBroadcast Survey campaign is to make automatic surveys/polls without human intervention. You can add a survey campaign in a few steps. It dials numbers from the contact list, answers by the recipient, asks a set of questions and records their...
Predictive Dialer ICTBroadcast is the best predictive dialer for call centers In this document, we have discussed that how we have implemented the predictive dialer capability in ICTBroadcast. while implementing predictive dialing behavior we faced two questions. How...