We are pleased to announce the release of ICTBroadcast version Version 4.2 with advanced features such as a powerful webrtc agent dashboard, manual dialing, preview dialing, agent interaction and business automation, and IVR studio enhancements. Now ICTBroadcast is a...
The COVID-19 pandemic has sparked a surge in digital health, including telemedicine, remote monitoring for chronic diseases, and mobile applications for communication and tracing, as well as safety monitoring in schools and small businesses. The use of telemedicine to...
ICTBroadcast is a multi-tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email, and Fax broadcasting. ICTBroadcast has a very powerful feature of real-time graphical reports. These reports can be found in summarized form as...
How to transfer the call to an external number instead of an extension while doing Interactive Voice Broadcasting Campaign / Press 1 Campaign? 1. Click Administration => Agents / Extensions 2, Click on the Edit link of any extension at right-hand side 3. Select...
We are pleased to announce that ICTBroadcast Version 3.4 with additional features and bug fixes is released. The new release contains features such as VoIP Trunk testing, GUI log management interface, Hard disk usage graph added into the dashboard, Backup module, GUI...
The recording is an area where user will upload recordings or audio files. These files could be messages, survey questions, introductory messages,s, etc. If the user doesn’t have recordings. Don’t worry, the system also provides users with TTS...
