Survey Campaign ICTBroadcast Survey campaign is to make automatic surveys/polls without human intervention. You can add a survey campaign in a few steps. It dials numbers from the contact list, answers by the recipient, asks a set of questions and records their...
Predictive Dialer ICTBroadcast is the best predictive dialer for call centers In this document, we have discussed that how we have implemented the predictive dialer capability in ICTBroadcast. while implementing predictive dialing behavior we faced two questions. How...
AI Powered Autodialer software systematically dials phone numbers that have been pulled from a list and connects to either a live agent or a pre-recorded message. The repetitive task of manually dialing individual phone numbers is replaced by auto-dialers, allowing...
ICTBroadcast is a comprehensive unified communications based software platform built upon the robust and proven Asterisk open-source communication engine. It integrates multiple open-source technologies to offer a complete and intelligent communication solution that...
Inbound / Outbound AI powered Call Center ICTBroadcast predictive dialer includes complete and AI powered call center functionalities such as inbound call center and outbound call center with power dialer, predictive dialer, press 1 dialer, Robo dialer, dynamic dialer...
You can schedule campaigns and can set a campaign to start and stop on a particular date, or time, as well as setting days of the week. Campaigns will automatically start and stop on the specified day and time. Learn more about ICTBroadcast Scheduling allows users to...
