ICTBroadcast features a complete call throttling mechanism. You can set a number of channels in terms of campaign, user, trunk, and node. It is also possible to increase and decrease concurrent channels limits for active campaigns in real-time. Learn more about...
ICTBroadcast provides a complete call tracking and monitoring system. Admin can monitor active users load, live calls, and gateway loads, as well as system and campaign statistics. Learn more about ICTBroadcast Call tracking is an important feature that can allow you...
IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...
In the following article, you will discover how caller ID works and how you can change your business caller ID information. What Is Caller ID? Caller ID is a phone feature that, if available, provides the name and number of a calling party. Technically, Caller ID only...
Time Zone-Based Restrictions on Telemarketing Campaigns: ICTBroadcast Autodialer Scheduling In today’s tightly regulated telemarketing landscape, effective campaign management requires more than just a strong message and accurate leads. Respecting time zone-based...
