We are pleased to announce the release of new version of unified communications automated dialing and call center software ICTBroadcast Version 4.3
Following are the new additions / features introduced in ICTBroadcast Version 4.3
ICTBroadcast Version 4.3 now supports Admin account , company / tenant account and sub accounts under tenant account.
We are pleased to announce the release of ICTBroadcast version Version 4.2 with advanced features such as a powerful webrtc agent dashboard, manual dialing, preview dialing, agent interaction and business automation and IVR studio enhancements .
Now ICTBroadcast is a complete inbound and outbound contact center software solution with support of unified communications, predictive dialing, auto dialing, power dialing, preview and progressive dialing as well as manual dialing support.
It may be very difficult to set up appointment reminder settings based on the type of Covid-19 Vaccine appointment and how far in advance you want to send your patient a reminder. But in ICTBroadcast it is very easy to setting-up the Covid-19 vaccine appointment reminder campaign for the first dose and second dose later.
The world of marketing has changed dramatically in the last year, but the good news is that, throughout the pandemic, it is still going forward. New times, however, necessitate new sales tools, particularly if you've recently moved to a remote work environment. For several, this can imply purchasing a power dialer. I've observed exactly how beneficial these resources can be. However, there are a few best practices to understand if you want to get the most out of these solutions.
There are 3 types of dialers available
Call center software for healthcare is best for organizations that are interested in using ICT as stand-alone phone service or want advanced call management features like call queue management and performance monitoring tools. Schedule your free trial or get a free demo and an ICT expert will help you set up your virtual contact center right away!
We offer two editions of ICTBroadcast as discussed below
1. ICTBroadcast Enterprize Edition suitable for enterprises and organization for their own marketing and mass communications needs
2. ICTBroadcast Service Provider Edition is a B2B business application suitable for ITSP / telecom carriers to offer hosted telemarketing services to third party organizations and bill them for their services
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