BLOGS
STIR / SHAKEN
STIR/SHAKEN is a network of interconnected standards. Security Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using Standard Keys (SHAKEN) are acronyms for the established standards.
How to add Email Trunk in ICTBroadcast
ICTBroadcast is a mulit-tenant autodialer that can send thousands of voice messages, text messages, email, and fax simultaneously through campaigns. All this data is transmitted when Trunks is configured in ICTBroadcast. Kannel gateway and SMPP protocol are used in...
ICTBroadcast auto dialer and call center software integration with WHMCS to empower customers with complete ecommerce functionality.
ICTBroadcast and WHMCS Integration ICTBroadcast WHMCS module integrates WHMCS and ICTBroadcast SP Edition and adds complete ecommerce functionality in ICTBroadcast setup. ICTBroadcast WHMCS module will automate business processes and it will automate client account...
Session Initiation Protocol (SIP) Auto Dialer | Difference Between SIP, VoIP & Twilio Auto Dialer
What is an SIP Auto Dialer? Session Initiation Protocol (SIP) is the protocol for initiating session calls. This protocol is designed to allow users to create, modify, and terminate multimedia sessions using the Internet Protocol. This is the application layer...
TCPA Auto Dialer Laws and Regulations: The Complete Compliance Guide
Autodialer Software - An Overview An autodialer software is a software-based system designed to automatically dial telephone numbers without human intervention. These tools are widely used in call centers, sales departments, emergency services, healthcare, and...
How to Map Contacts Fields in ICTBroadcast?
ICTBroadcast allows users to manage contacts in form of a group. There are different ways to upload contact groups in ICTBroadcast such as: Upload contacts via standard file Upload contacts via a custom file Copy contacts from an existing group Continue without import...
Empower your business using the integration of Dialog Flow with ICTBroadCast AI Powered Auto Dialer Software
Dialog flow is a simple, to the point and highly scalable inbound telemarketing tool. It is a software that integrates with ICTBroadcast AI Powered auto dialer software, which allows companies to create more personalized calls. Dialog flow allows you to offer...
ICTBroadcast AI Powered Auto Dialer Integration with Google DialogFlow, Deploy Artificial intelligence in your business.
ICTBroadcast auto dialer integration with Google DialogFlow. Google Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into smart application, bot, interactive voice response system, and so on. Using Dialogflow, we can provide new and engaging ways for users to interact with your product.
Timezone Restriction and Time Slot Calculation in ICTBroadcast
Area Code/Destinations Timezone Restriction and Time Slot Calculation This new feature protects you from any legal issue, Admin can impose time zone based restriction globally as well as locally means admin can restrict all system users to run campaigns in proper...
Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module
##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal - Visit https://your-domain.com/login.php?action=user - login as admin - create extension in...
Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module
##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal - Visit https://your-domain.com/login.php?action=user - login as admin - create extension in...
How to add a new Rates – Video Tutorial
ICTBroadcast Version 4.3 release, the unified communications auto dialer and call center software
We are pleased to announce the release of new version of unified communications automated dialing and call center software ICTBroadcast Version 4.3 Following are the new additions / features introduced in ICTBroadcast Version 4.3 Three level user account supported....
ICTBroadcast automated dialer, Using REST based APIs to automate your business process
ICTBroadcast uses REST based API to ensure communication and automation between our products and third party applications is a seamless and simple process. Customers can make the most of third party applications without compromising the quality of service ICTBroadcast...
How agents can register with System ?
Agents can be registered with the ICTBroadcast system remotely using either a softphone or an IP Phone. You will need the following details: Extension Number Extension Password ICTBroadcast IP Address (Proxy / Registrar / Domain) Recommended Softphones: We recommend...
Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module
⚠️ Note: Please configure Gateway / SIP Provider account, add Contact, and Voice Recording before going through these instructions. 1. Create Agent through Admin / User Portal Visit: Admin Login Login as Admin and create an extension: Path: Administration Menu ➔ Agent...
ICTBroadcast Enterprise Edition, Open source auto dialer and call centre software.
ICTBroadcast Enterprise Edition is suitable for individuals as well as small and medium businesses (SMBs). This unlimited trial version is actually a perfect opportunity for SMBs to install ICTBroadcast on their premises and discover its features to get maximum...
ICTBroadcast Service Provide Edition User Guide
ICTbroadcast SP Edition, User Guide 1) Overview ICTbroadcast is multi-tenant Voice, SMS & Fax broadcasting software solution for SMB's and Service Providers. ICTbroadcast has smart autodialer and smart predictive dialer capabilities. It enables service...
Smart Auto Dialer Software: Automatische Anwendung für das Telefonieren
ICTBroadcast ist eine Smart Predictive Auto Dialer-Software , die alle Funktionen und integrierten Funktionen zur Verarbeitung mehrerer gleichzeitiger automatischer Anrufe, zum Abspielen aufgezeichneter Nachrichtenansagen und zum Weiterleiten von Anrufen enthält...
ICTBroadcast Admin Portal Documentation
1. Overview ICTBroadcast is multi-tenant Voice, SMS & Fax broadcasting software solution for SMB's and Service Providers. ICTBroadcast has smart autodialer and smart predictive dialer capabilities. It enables service providers to offer broadcasting services...