BLOGS
Addons offered with ICTBroadcast software packages
ICTBroadcast default packages include all basic and advanced features required for call center, autodialer, predictive dialer, and progressive dialer functionality such as IVR Studio, Multiple Users, Multiple campaigns, WebRTC agent portal, Press 1 Campaign, AMD, DNC,...
WEBRTC BASED WEBPHONE for ICTBroadcast auto dialer
ICT Innovations brings another amazing feature for call centers and Agents' support! WebPhone. ICTAgent supports Voice, SMS, Fax, and email communications technologies however here we will discuss only voice communications. What is a WebPhone? and How does it help...
Email Marketing Software: High Performance Bulk Emailing System
Email blast or bulk email is a method of marketing to promote business products and services. It is a good method of marketing because it reaches a large audience with speed. For email blasting required special software which has the ability to blast thousand of...
Inbound dialling support in survey Campaigns | ICTBroadcast , the unified predictive and autodialer software
Survey Campaign ICTBroadcast Survey campaign is to make automatic surveys/polls without human intervention. You can add a survey campaign in a few steps. It dials numbers from the contact list, answers by the recipient, asks a set of questions and records their...
How ICTBroadcast predictive dialer works | Technical and Design details
Predictive Dialer ICTBroadcast is the best predictive dialer for call centers In this document, we have discussed that how we have implemented the predictive dialer capability in ICTBroadcast. while implementing predictive dialing behavior we faced two questions. How...
Our journey to stability, quality and performance excellence: ICTBroadcast version 3.0 to 3.4
ICTBroadcast's journey of professionalism, stability, and excellence has some remarkable achievements. In this post, we have highlighted some of those achievements from version 3.0 to version 3.4. That journey is not over yet and we are focused on our mission to...
IVR Studio / IVR Designer and Survey Campaigns, Maximize Business Resources with Customized ICTBroadcast Campaigns
ICTBroadcast software offers ultimate flexibility to telemarketing companies and any businesses that handle large numbers of calls. Customers benefit from exciting opportunities to maximize resources by launching targeted campaigns, enhanced by features including...
Route and Rates Management | Voice Broadcasting Software | Auto Dialer Software
ICTBroadcast provides a complete route and rate management system. You can manage destinations, configure routes, and set destinations rates and tariffs. Learn more about how the ICTBroadcast Rating and Routing system works. Following are two important functions of...
ICTBroadcast integration with remote applications | webhook notifications | push call status
Recently ICT Innovations released Integration addon, Integration addon enable ICTBroadcast admin/user to configure campaigns to post or send call-related events to remote systems / third party applications also called push call status/webhook notifications....
Integeration of ICTBRoadcast auto dialer with YetiForce CRM to run Voice Broadcasting campaigns directly from YetiForce CRM.
ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also it offers REST API's...
How ICTBroadcast Rating and Routing system works ?
Routing of calls is an important part of any system and ICTBroadcast has a powerful routing system as well as It process Call Detail record for rating purpose ICTBroadcast GUI help user to create and manage countries, destinations, rates, and routes and provide...
ICTBroadcast Enterprise Edition Licenses absolutely free , Great offer for limited time
Note: The said offer has been expired meanwhile please check the free monthly license of the ICTBroadcast autodialer app ICTBroadcast Absolutely Free On the eve of completion of 10 years of ICTBroadcast, the unified telemarketing software, We are pleased to offer free...
Polling Auto Dialer | telephone autodialer | Automated Phone Call Software
ICTBroadcast Auto Dialer software has a survey campaign for telephone surveys and polls. This auto dialer software automatically dials a list of numbers and asks them a set of questions that they can respond to, by using their telephone keypad. You can schedule when...
Benefits Of Automated Phone Call System
ICTBroadcast offers one unified communication solution. It provides on-premises and hosted solutions for individuals and organizations. By using it, individuals and organizations can easily broadcast voice messages to a list of subscribers. The automated phone call...
ICTBroadcast Version 4.0 Released with advance features
Happy New Year. May the New Year bring you warmth of love, and a light to guide your path towards a positive destination. On the eve of the new year, We are pleased to announce the release of ICTBroadcast version Version 4.0 Following are the main features introduced...
Global Call Tracking Software Market and Future Trends
The global Call Tracking Software Market is a detailed examination that includes data on market size, patterns, development, cost structure, capability, revenue, and forecasts through 2026. This article also provides an overview of the Call Tracking Software Industry...
Integeration of ICTBRoadcast auto dialer with EspoCRM to run campaigns directly from EspoCRM.
ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also offers REST API's to...
AI Powered Call Center Software – AI Powered Call Center Solution Provider | ICTBroadcast
ICTBroadcast is the complete AI Powered call center software for your business. it offers a wide range of Communications features and functionality that can help you improve your Communication service, increase sales, and boost productivity. ICTBroadcast features to...
User account
Log in(active tab) Request new password Username * Enter your ICTBroadcast username. Password * Enter the password that accompanies your username.
Creating personalized messages using custom tokens in SMS campaign
In ICTBroadcast, users can customize messages for SMS and Email campaigns. ICTBroadcast users can use the following tokens in their message Following tokens are available for each type of campaign: [campaign:callerid] [campaign:callerid_name] [contact:first_name]...