BLOGS
Business to Business B2B Turnkey Auto Dialer Software
ICTBroadcast is a premier Auto Dialer software for Business to Business (B2B) lead generation, demand generation, and customer retention. It can deploy outbound calling campaigns for organizations to generate sales leads. You can actively manage your campaign, review...
How to use WebRTC Phone for Agents in Interactive / Press 1 campaign
A WebPhone is a WebRTC-based phone that allows agents to accept incoming and make outbound calls using their browsers without any external hardware or software. ICTBroadcast provides integrated WebPhone for Agents. ICTBroadcast has a WebPhone with incredible features...
Use ICT Broadcast for all of your Telemarketing needs
ICTBroadcast is multi-tenant SMS, Fax and Voice broadcasting, predictive dialer, power dialer software solution. ICTBroadcast uses an open-source Asterisk communication engine and open source Kannel SMS gateway at back-end . In today’s modern world, changing...
How to configure a new installation of ICTBroadcast Service Provider Edition before you run campaigns ?
How to configure and set up a new installation of ICTBroadcast Service Provider Edition To configure ICTBroadcast follow the steps given below: Login as admin There are two roles in ICTBroadcast Admin and User. Admin manages overall resources of a system like managing...
How to prepare system for ICTBroadcast installation
How to prepare the system for ICTBroadcast installation Basic hardware requirements Following are the minimum requirements to set up your own broadcasting platform 1. Server machine Dual Core 3.0 GHz or higher with 4 GB Ram Minimum 2. Operating System CentOS 7. x with...
bulk-voice-broadcasting-software
Bulk Voice Broadcasting Software Bulk voice broadcasting is a good method of advertisement between businesses. It allows businesses to broadcast their messages to hundreds of thousands of people at a time. For bulk voice broadcasting needed pre-recorded voice...
Importance Of Appointment Reminders In Business
An appointment reminder is a great way to remind things. By using appointment reminders we can send customizable phone reminders, text message reminders, email reminders to make sure every client is reminded of their scheduled visit. Automated messages use two-way...
Multi-User vs Multi-Tenant Software: What’s the Difference and Which One Fits Your Business?
Quick answer: Multi-user software lets several people in the same organization log in and work on shared data. Multi-tenant software lets one installation serve many separate customers, each with their own private workspace. If you're reselling communication services...
Autodialer Comparison: Predictive Dialers for Call Centers
Following are commonly used types of automatic dialing systems in the year 2021 Auto Dialer autodialers used to dial provided contacts list in bulk and on the answer it can play pre-recorded voice recordings or play outbound IVR also it can ask the recipient to press...
CRM Integration with CTI | ICTBroadcast AI Powered Auto dialer and CRM Integration | CRM integration with Voip
A CRM (Customer Relationship Management) is the software that helps you to track all customer information and interactions in one location to follow more leads. ICTBroadcast is an AI powered auto dialer and call center software that can seamlessly integrate with any...
ID chiamante personalizzato con nome personalizzato
ICTBroadcast consente al suo utente di impostare un ID chiamante personalizzato che modifica l'ID chiamante in uscita in base alla destinazione. Ciò consente agli utenti di essere identificati come se stessero componendo dai loro telefoni personali. Questo potrebbe...
Automated Telemarketing Software with Outbound IVR studio | IVR Designer
Telemarketing software is a method of Call Center tool that helps the company meet consumers, generate leads, convert and drive sales of telephone calls, text messages, chats, video calls, emails, etc. Simply saying, it is the software that enables businesses to...
How to prepare Voice Recordings or audio messages to be used in Voice broadcasting or IVR ?
How to prepare Voice Recordings or audio messages to be used in Voice broadcasting or IVR or auto-dialing? Telephony applications require audio or voice recordings in 8khz frequency therefore there is often query how to prepare or create these voice message / audio...
Improved Web-based IVR Designer | IVR Studio in ICTBroadcast
IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...
Voice calling based Surveys & Polls | Automatic Phone survey Software
An ideal customer survey voice would provide a business-wide platform for gathering, evaluating, and acting on feedback. The great news is, the customer's voice affects the entire company, including every unit and every department working together to solve customer...
WebRTC configuration in ICTBraodcast, setting up SSL Certificates
WebRTC configuration for ICTBroadcast ===================================== To enable WebRTC support over WSS (secure port) in ICTBroadcast we have to install SSL / TLS certificates. following is a guide to setup lets encrypt certificates for Asterisk which is free...
Fax Broadcasting Software: Send Bulk Faxes via FoIP (No Fax Lines)
What is Fax Broadcasting Software? Fax broadcast software is cutting-edge technology that enables organizations to transmit large numbers of faxes to various receivers at the same time. Unlike traditional faxing, which requires sending individual faxes one at a time,...
How To perform bluk faxing | Fax Broadcasting
Looking for a Fax-Broadcasting Platform? Click here, only 2 cents per page How To perform Fax Broadcasting - Marketing Automation Solution Fax broadcasting is an old method of marketing. It is a direct method of communication between organizations. It is an easy and...
Voice Broadcasting Software: How It Works and How to Use It
A practical guide to voice broadcasting software: how it works, and how to run a campaign in ICTBroadcast with contact lists, AMD, press-1, TTS, and scheduling.
Ringless Voicemail / RVM Drop for Automated Telemarketing
Ringless voicemail or RVM is a communication technique that allows marketing and broadcasting agencies to deliver their message directly into prospects' voicemail boxes without disturbing or even ringing their phones. Generally, it is considered a lawful method of...