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ICTBroadcast Server Provide Admin Guide
ICTBroadcast SP Edition Version: 4Last Updated: 20/08/2019By: ICT broadcastEmail: info@ictbroadcast.com Administration Guide Thank you for purchasing ICTbroadcast. If you have any questions that are beyond the scope of this help file, please feel free to email via...
ICTBroadcast Enterprise Edition, Open source auto dialer and call centre software.
ICTBroadcast Enterprise Edition is suitable for individuals as well as small and medium businesses (SMBs). This unlimited trial version is actually a perfect opportunity for SMBs to install ICTBroadcast on their premises and discover its features to get maximum...
ICTBroadcast Service Provide Edition User Guide
ICTbroadcast SP Edition, User Guide 1) Overview ICTbroadcast is multi-tenant Voice, SMS & Fax broadcasting software solution for SMB's and Service Providers. ICTbroadcast has smart autodialer and smart predictive dialer capabilities. It enables service...
Smart Auto Dialer Software: Automatische Anwendung für das Telefonieren
ICTBroadcast ist eine Smart Predictive Auto Dialer-Software , die alle Funktionen und integrierten Funktionen zur Verarbeitung mehrerer gleichzeitiger automatischer Anrufe, zum Abspielen aufgezeichneter Nachrichtenansagen und zum Weiterleiten von Anrufen enthält...
ICTBroadcast Admin Portal Documentation
1. Overview ICTBroadcast is multi-tenant Voice, SMS & Fax broadcasting software solution for SMB's and Service Providers. ICTBroadcast has smart autodialer and smart predictive dialer capabilities. It enables service providers to offer broadcasting services...
ICTBroadcast IVR Designer /IVR Studio / interactive Call flow Builder tutorial
This tutorial will show you how to build custom IVR / call flows using ICTBroadcast's Interactives call flow builder called IVR Designer. This Call flow builder / IVR Designer will be used to create simple IVR to more complex custom IVR's using simple drag and drop...
How to setup billing/rate plan in ICTBroadcast?
ICTBroadcast has an integrated billing system and allows real-time control of calls and campaigns according to available funds. To set billing/rate-plan following steps are listed below: Add Regions There is a list of regions available in the system if you need to add...
Modify Running Campaign | Change Custom Caller ID, Max Call Duration, Campaign Schedule
You can stop, start, edit, and modify a running campaign more easily than ever before. ICTBroadcast also offers an "Edit as New" feature to create new campaigns from already completed campaigns. Learn more about ICTBroadcast This feature allows you to modify any of...
ICTBroadcast How it works
Deployment Scenarios ICTBroadcast platform can be used in the following professional scenarios: 📢 Simple Voice Broadcasting 🤖 Smart Predictive Dialer 🎧 Agent Supported Campaigns 📊 Survey / Polls Campaign 📞 Inbound Voice Campaigns 📱 SMS Broadcasting 📠 Fax Broadcasting...
Advance Predictive Dialer with Unified Communications Support
ICTBroadcast advance predictive dialer with unified communication support is a performance and productivity accelerating call center software that provides multiple services in a single product. The advanced predictive dialer is an extremely powerful tool for...
Robocalling | Cold calling | Robo Dialling | Cold Dialling
Auto dialer is a software that is capable of calling thousand of calls from a contact list or database .It is also called automatic dialer. Using a software and a modem a computer can be programmed automatically to dial a list of numbers. Auto dialers not only dial...
How to troubleshoot your provider
Trunk Troubleshooting Guide If your Trunk is successfully configured but calls are still failing, please confirm the following parameters: 1. Caller ID Does your gateway or provider impose a specific Caller ID format or require a fixed number? If yes, ensure it...
Custom Variables | Custom Tokens | IVR Applications
Tokens are variables that replace their value dynamically while the campaign is running. Tokens have predefined way to use. IVR applications, SMS messages, and Email templates allows you to enter or select tokens. Learn more about ICTBroadcast ICTBroadcast has a...
Set up, Configure, and Run multiple campaigns simultaneously
Where ICTBroadcast offers us many brilliant features, running multiple campaigns is one of the most likeable feature. You can run more than one campaign and save your time. The first step for this is to Set up the campaigns. You need to login to your your account and...
How to setup Recording studio so that user can record their voice messages directly through phone ?
Recording Studio ============ DIDs Administration ============== 1. Add new DID's 2. Select [System] as "Assigned to" and select [Recording Studio] against "usage" and save it 3.Publish these DID at your website or Email these DID's to update users to use these DID's...
How to use ICTBroadcast for local prefixes and international prefixes?
By default ICTBroadcast is configured on international prefix format. So admin don't have to do anything if he/she wants to use international prefixes. All the regions, countries and destinations are already created. However, If admin decides to use ICTBroadcast only...
When a survey campaign start it asks a number of questions from the customer that they can respond to by using their telephone keypad?
Inbound survey campaigns, campaigns start and keep running in listening mode whenever a customer calls, survey campaign gets activated itself and start playing the pre-configured recordings/questions and saves the customer responses accordingly and prepare reports for...
What are ICTBroadcast Software edition available ?
ICTBRoadcast software is available in following editions 1. ICTBroadcast Enterprise Edition ICTBRoadcast Enterprise Edition is suitable for SMBs and Enterprisers with multiple users of system for their own telemarketing and mass communications needs like mass...
School Notifications
ICTBroadacst can be implemented in many fields and Schools is one of those places where it is needed the most as it has Message campaign,Survey campaign, Email campaign,IVR Campaign, Appointment campaign that can be used for schools. Normally school administrations...
Autodialer Survey Software Benefits And Features
The survey is the best choice for businesses to know public views and suggestions about their product and services. It is an important tool for large and small organizations. It provides helps to perform market research and provide valuable data about the target...