BLOGS
Autodialer with AMD Support | Answering Machine Detection | Voicemail Detection | Voice broadcasting software
ICTBroadcast incorporates Answering Machine Detection, enabling you to hang up calls on AMD detection or leave different messages for answering machines, according to requirements. Learn more about ICTBroadcast ICTBroadcast has built-in support for Answering Machine...
CNAME, HLR Support in ICTBroadcast auto dialer, the Voice broadcasting software
CNAME, HLR Support in ICTBroadcast ICTBroadcast facilitates its users to implement the LCR technique in Routing. LCR synonym of Least Cost Routing is a process to find the most inexpensive way to route phone calls. It is the process of analyzing and selecting the most...
ICTBroadcast autodialer, DNC and Opt-Out for Countries with Legal Restrictions on telemarketing / Cold calling / robocaling
Each country has different laws and regulations regarding telemarketing / robocalling and as a business, you need to take care and comply with these laws and regulations accordingly while doing telemarketing/auto-dialing robocalling / Voice broadcasting / cold calling...
Call Throttling | Real-time management of concurrent calls | Voice Broadcasting Software
ICTBroadcast features a complete call throttling mechanism. You can set a number of channels in terms of campaign, user, trunk, and node. It is also possible to increase and decrease concurrent channels limits for active campaigns in real-time. Learn more about...
Live Monitoring | Real time billing reporting
ICTBroadcast provides a complete call tracking and monitoring system. Admin can monitor active users load, live calls, and gateway loads, as well as system and campaign statistics. Learn more about ICTBroadcast Call tracking is an important feature that can allow you...
Improved Web-based IVR Designer | IVR Studio in ICTBroadcast
IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...
Custom Caller ID with Personalized Name
In the following article, you will discover how caller ID works and how you can change your business caller ID information. What Is Caller ID? Caller ID is a phone feature that, if available, provides the name and number of a calling party. Technically, Caller ID only...
Time Zone based restrictions on telemarketing campaigns | ICTBroadcast autodialer scheduling
Time Zone-Based Restrictions on Telemarketing Campaigns: ICTBroadcast Autodialer Scheduling In today’s tightly regulated telemarketing landscape, effective campaign management requires more than just a strong message and accurate leads. Respecting time zone-based...
Dedicated Trunk and Role Support in Autodialer ICTBroadcast
ICTBroadcast is a multi-tenant autodialer that can send thousands of voice messages, text messages, emails, and fax simultaneously through campaigns. All this data is transmitted when Trunks is configured in ICTBroadcast. There are two ways to configure trunks:...
Multiple Trunks | Multiple SIP Trunk Support | Multiple VoIP Gateway Support
ICTBroadcast supports multiple trunks at a time. Each campaign can use more than one trunk concurrently. If a trunk is working to full capacity then the remaining trunks will be used as necessary. Learn more about ICTBroadcast ICTBroadcast has excellent support for...
Contacts Management | Voice Broadcasting Software
ICTBroadcast boasts excellent contact management and filtering system. You can categorize and manage contacts destination-wise, filter duplicate and invalid contacts, and also import contacts from external files in CSV format. Learn more about ICTBroadcast How...
Scheduling | Unified Auto Dialer, Predictive dialer with Campaign Scheduling
You can schedule campaigns and can set a campaign to start and stop on a particular date, or time, as well as setting days of the week. Campaigns will automatically start and stop on the specified day and time. Learn more about ICTBroadcast Scheduling allows users to...
CRM Integration with CTI | Asterisk and CRM integration | CRM integration with Voip
A CRM (Custom Relationship Management) is the software that helps you to track all customer information and interactions in one location to follow more leads. ICTBroadcast is a system that can seamlessly integrate CTI with CRM. It brings all this information into one...
Real-time Control of campaigns using pause and start buttons
ICT Broadcast has different broadcasting campaigns each targeting your telemarketing needs. These broadcasting campaigns make it a complete unified broadcasting platform Management of Campaigns is this much easy than having only basic knowledge of the computer one can...
Campaign Statistics and Reporting | Call Detail Report (CDR )
ICTBroadcast has chart-based reporting that makes viewing and analyzing a campaign much easier. You can now view the contact details (contact list) of those who answered your call, and of those where the call failed (due to Busy, No Answer, Congestion, Unknown error)....
Separate web portals for users and Admin
ICTBroadcast is a web-based multi-tenant package that provides a user panel and an admin panel and both can perform various operations. A user can manage his contacts, manage voice recordings, manage fax documents, make payments, view his/her balance, and view call...
Unified Broadcasting | Unified Communications Autodialer Software
ICTBroadcast is a web-based unified communication autodialer and telemarketing software. It supports bulk SMS marketing, Fax blasting, and Voice broadcasting. ICTBroadcast offers smart autodialer and smart predictive dialer capabilities. Learn more about ICTBroadcast...
WHMCS integration with ICTBroadcast released for Auto Dialer Billing
ICTBroadcast has released a new billing module for the ICTBroadcast Service Provider edition. This module will allow WHMCS to be used as Client Management and Billing front-end for Auto Dialer service, After integration with the WHMCS system will be able to provide a...
Campaign Statistics and Reporting | Call Detail Report (CDR )
ICTBroadcast has chart-based reporting that makes viewing and analyzing a campaign much easier. You can now view the contact details (contact list) of those who answered your call, and of those where the call failed (due to Busy, No Answer, Congestion, Unknown error)....
WHMCS integration with ICTBroadcast released for Auto Dialer Billing
ICTBroadcast has released a new billing module for the ICTBroadcast Service Provider edition. This module will allow WHMCS to be used as Client Management and Billing front-end for Auto Dialer service, After integration with the WHMCS system will be able to provide a...